- Name:
- Susie
- Date:
- 26 January 2010
- Profession:
- Special Investigator
Comments
Just attended Mike's class yesterday. Would recommend this class
to anyone who deals with people! This is a fast moving course
that keeps your attention with great techniques and a lot of
humor.
Mike is a great instructor and very knowledgeable in all of the information provided during this 8 hour class. This class could be a life saver for you!
- Name:
- Pam Wilcox
- Email:
- pwilcox@suddenlink.net
- Date:
- 26 January 2010
- Profession:
- Police Officer
Comments
Mike:
Even though I could tell you were not feeling well, you put on an amazing presentation.
I was first introduced to Verbal Judo in the academy. Because I left wonder why on a lot of of the course, I didn't use it.
You put it into perspective for me. I am looking forward to returning to work and not only using it, but introducing it to the people I work with.
Thank you again. I am sure I will be emailing you again soon with my Verbal Judo success stories!
P/S - Don't forget about the support for the eleven kids we have...lol
- Name:
- Jeff Rush
- Email:
- rushj@allentowncity.org
- Date:
- 16 October 2009
- Profession:
- Police Officer
Comments
Hey Mike,
Had your Verbal Judo on Wednesday. I attempted to use the 8 point vehicle stop last night. It was all fine, until the subject started rambling in Spanish; in that he didn't speak English.
I felt I became a better cop by attending the class. Overall I believe all law enforcement can benefit from the class. I will continue to apply the techniques learned,
and those techniques give me more confidence on the street.
Thanks again.
- Name:
- Anthony Paolini
- Email:
- anthonypaolini@yahoo.com
- Date:
- 15 October 2009
- Profession:
- Aux Police Officer
Comments
The course material was very interesting and informative. The techniques taught in the class can be used in almost any profession where you deal with the public.
Mike Manley kept the class pace moving and added a great deal of humor to his presentation. In the almost 8 hour session; he never lost my attention. I highly recommend taking this course.
- Name:
- Jennifer Jackson
- Email:
- jennifer.jackson@lassd.net
- Date:
- 24 September 2009
- Profession:
- Paraprofessional
Comments
I found this training to be very helpful in dealing with the students that we serve.
I came away with a lot of useful tools that will help make my job a lot less stressful.
- Name:
- Jan Correia
- Email:
- lima12326@aol.com
- Date:
- 17 September 2009
- Profession:
- Blackjack Supervisor
Comments
Mike,
I have had to endure many hours of training in my career but this was the best. You gave us great tools we can use everyday. Really appreciate the humor in your presentation also. Who doesn't want to laugh? I look forward to a refresher course in the future.
Jan Correia
- Name:
- Don Patton
- Email:
- dnldpatton@yahoo.com
- Date:
- 28 August 2009
- Profession:
- TSA/BDO
Comments
To Mike Manley,
I personally thought it was a great class for my profession and personal life.
I think you are a great instructor and made the class very interesting for me. I just wish we could have had the two day course.
Thank you for coming to Portland, OR.
Don Patton
- Name:
- Lonie Brown
- Email:
- lonie.brown@dhs.gov
- Date:
- 28 August 2009
- Profession:
- TSA Officer
Comments
This class was great, Mike was great and you are able to use these skills right out of the box.
- Name:
- Monica Hicks-Gallatig
- Email:
- monihic@verizon.net
- Date:
- 23 July 2009
- Profession:
- Park Ranger
Comments
The training was really helpful to the rangers.
We have become more effective when talking with park visitors and enforcing park regulations.
- Name:
- Austin Kula
- Email:
- Austin_Kula@hotmail.com
- Date:
- 07 April 2009
- Profession:
- CNA - VA Medical Center
Comments
I really enjoyed your class; Disappointed I only had eight hours. I don’t feel there is a profession
out there that shouldn’t require this course as part of a new employee orientation; it would have helped me
tremendously if I would have had this course. Thank You!!!!!
- Name:
- Tony Cammarota
- Email:
- waprayer@gmail.com
- Date:
- 26 March 2009
- Profession:
- Postal Police Sergeant / DT Instructor
Comments
Mike, I very much enjoyed your class. I intend to push it out to my men over the next few days. I started yesterday and it is being well received. I appreciated the passion you brought to the training material.
The five step "hard stlye" and tactical 8-step processes provide an easily definined game plan for dealing with the less cooperative or potentially less cooperative people that we deal with. I will endeavor to practice them faithfully, ride safely.
- Name:
- Donna Bellows
- Email:
- dcbellows@uspis.gov
- Date:
- 26 March 2009
- Profession:
- US Postal Inspector
Comments
I enjoyed the course very much. Mike Manley is an excellent speaker and obviously knows his material very well. I learned skills in this course which I know will serve me well in my dealings with difficult
people. Thank you for an informative, well-presented course.
- Name:
- Dean Pelliccio
- Email:
- killyourcomputer@aol.com
- Date:
- 24 March 2009
- Profession:
- Juvenile Justice Commission
Comments
I had the verbal judo class today and I must say it was very informative. It put things in perspective and made a clear road map to handle any situation with conviction...thank you.
- Name:
- Lorene Gendron
- Email:
- lgendron@heritagecasemgt.com
- Date:
- 27 January 2009
- Profession:
- Case Manager - Healthcare
Comments
Having worked on psychiatric units (involuntary units as well as voluntary) and in prisons, I'm aware of the importance of remaining calm when
dealing with emotional situations. I came to the training with an open mind hoping to learn some new ideas or reinforce the ones I already had, and I wasn't
disappointed. (love the "showtime" phrase)
I believe that all case managers and supervisors and especially the
assessment nurses would benefit greatly from taking this training!!!
- Name:
- Donna Casey
- Email:
- dcasey@bostonland.com
- Date:
- 21 January 2009
- Profession:
- Property Manager
Comments
Hi Mike, I attended the workshop in Manchester on 1/20/09 where I learned a great deal.
I manage an elderly housing complex and it can be very difficult dealing with seniors who feel
"entitled" and think that they don't have to follow rules. By attending your workshop I feel
new hope in dealing with my residents. Thank you.
- Name:
- Timothy Rysell
- Email:
- timrysell@gmail.com
- Date:
- 21 December 2008
- Profession:
- Contact Professional (Correctional Corporal)
Comments
I just went through Mr. Manley's Train the Trainer course for Verbal Judo and was extremely impressed. I expected a lot out of the course when I volunteered for it and got more than I expected. The amount of information presented was overwhelming but somehow sunk in. The way the informatation was presented (p/s/p) was critical in getting across all of this info in a timely manner. I only hope that with some practice I can become close to as effective as Mr. Manley in doing so. I feel as though I have a new look on things and am armed with more tactics than ever before.
Once again thank you for taking the time to come all the way out to little old Wyoming to help us become better professionals.
- Name:
- Kay Dickey
- Email:
- kay@hemphillso.com
- Date:
- 10 October 2008
- Profession:
- Law Enforcement
Comments
Attended 2 classes by Mr Peter Harrell Jr was a great class and very informative. Hope we can arrange it so our whole department can have both classes. DKD
- Name:
- Chelsea Cannon
- Email:
- chelsea.cannon@wnc.edu
- Date:
- 22 July 2008
- Profession:
- Student Employee
Comments
I thoroughly enjoyed your course. I attended as the front person and the first person the student sees in the financial aid office in a college.
I can easily apply these tactics in every day dealings with the students. I can also apply them at home. I have attended many trainings on leadership and communication, and I have to say that this is the first training session where I actually remember what I learned. Thank you for coming to our little college. The information you gave us all will definitely help for many years to come.
- Name:
- Carol Sheehan
- Email:
- caes75@verizon.net
- Date:
- 27 May 2008
- Profession:
- Teacher Aide - Nassau BOCES
Comments
Hey Mike,
This is a wonderful course. Working with Behavior Management children, we have the "difficult" person
all the time so this course really gives you great strategies to use. I basically use the 5 steps but
didn't know it! So now I am more prepared. Thank you for a wonderful program. It was definitely worth
it for me and can't wait to use the 5 steps on the kids!! Mike, you did a great job in your presentation
and made it enjoyable and interesting.
- Name:
- Gerry DeAngelo
- Email:
- deangelo5@aol.com
- Date:
- 23 May 2008
- Profession:
- Teacher Aide, Jerusalem Ave School (BOCES)
Comments
Thought this course was excellent! As a presentor you were informative, witty and right on the mark.
This is a course that I will definitely use with the kids at school but will be able to use in my personal
life too. I share the belief that you must always treat people as you would have them treat you and this
course proves that it works - EVERYTIME! Thanks.
- Name:
- Kevin D. Yates
- Email:
- kdyates24@yahoo.com
- Date:
- 14 May 2008
- Profession:
- Investigator, Wise Police Dept. Wise, VA
Comments
Hey Mike,
Just wanted to bid you farewell and good luck my friend. You just finished up with our class here in Abingdon Virginia and I have to say that it was an excellent experience.
It was nothing like what I expected, and I would definately sit through again if the opportunity presents itself for me to do so. Chief and I sat behind Chief's son Jarrod...
(the guy that wore the pink shirt on day two) With that being said, I'll quit while I am ahead. You keep on keeping on brother! You do an excellent job and it was truly my pleasure.
WOOSHA and God bless you my friend. You are truly an asset to being successful in this line of work. If I can do anything for you down this way, feel free to look me up.
Investigator Kevin Yates, Wise P.D. Virginia
- Name:
- Martin Leddy
- Email:
- mlleddy@gmail.com
- Date:
- 25 April 2008
- Profession:
- Law Enforcement (Municipal and U.S. Army)
Comments
Lt. Manley,
I have attended a lot of training over the course of 31 years with the Army, and 18 years as a municipal Law Enforcement Officer. As a former School Resource Officer,
as well as an Army and FLETC qualified Instructor, I have had the opportunity to spend hundreds of
hours in front of a classroom teaching varied subjects to adults and youth alike. I can honestly say
with great respect, I have NEVER met an instructor or teacher, who knows their material as inside out
and upside down as you. During the Verbal Judo Intructors Course held at the Port of Seattle from 21-25 Apr 08,
you impressed me, as well as the other students, with your complete and ABSOLUTE mastery of the subject matter.
It was truly a pleasure to have you with us and "Clear the Cloud"
v/r
Lieutenant Martin Leddy
Federal Way, WA Police
lee.leddy@cityoffederalway.com
- Name:
- Gerrit A. Klein
- Email:
- gklein@co.grant.wa.us
- Date:
- 14 April 2008
- Profession:
- Deputy Sheriff / Dispatcher
Comments
Lt. Manley,
I would like to restate what a pleasure it was to attend your class today!
I learned more about effective communications today than I ever did at academy.
I am looking forward to telling my partners and co-workers about the concepts that you taught me today.
Mike, you gave me so many more tools today, I will definately need a different belt to hold them all (maybe I will need an invisible tool box in my car).
As I said when we parted today, thank you for sharing your time, knowledge and experiences with me. You have given me a further tactical edge that will
greatly aid me in coming home to my boys and loving girlfriend. And for that I am forever in your debt. Please extend my deepest appreciations to Dr. Thompson.
If you or any other members of your organization ever find yourselves in Eastern Washington again, please do not hesistate to contact me! E-mail me anytime!
Again sir, from the bottom of my heart, thank you!
Sincerely Submitted,
Deputy G. A. Klein
Grant County Sheriffs Office
GT-87
gklein@co.grant.wa.us
- Name:
- Tim Jeffrey
- Email:
- tjeffrey@auroragov.org
- Date:
- 4 April 2008
- Profession:
- Police Officer
Comments
Mike,
I just completed a weeklong "Train the Trainer" course that you
"performed" in Aurora, Colorado. The class was great. Thanks for
presenting a very informative curriculum. It's going to be a
pleasure to have the opportunity to assist those in my
department who will benefit from the training and to reinforce
the good job that is being done by those officers who are
currently using some form of the program. I'm sure that it will
only benefit the members of my department, the city and citizens
once we all become practitioners. Keep up the great work.
- Name:
- Mark Ward
- Email:
- mward@ci.richmond.in.us
- Date:
- 26 November 2007
- Profession:
- Detective/Richmond PD
Comments
Mike, I attended your class in Richmond, Indiana and really enjoyed your presentation.
I found it very eye opening as well as entertaining. The information given was very useful.
Thanks.
- Name:
- David Ouimet Sr.
- Email:
- ouimetd@cdpemail.dhs.gov
- Date:
- 21 November 2007
- Profession:
- WMD Instructor
Comments
I attended the class at the Center for Domestic Preparedness in Anniston, Alabama.
As a trainer, I can use the tactics and techniques taught by Mike in our Verbal Judo class to assist me in both my professional life
as well as my personal life. I readily saw the application of these principles to other aspects of my life.
I should have taken this course years ago; it could have saved many heartaches and headaches.
Thanks Mike for the great job.
- Name:
- Van McAlpin
- Email:
- mcalpini@cdpemail.dhs.gov
- Date:
- 21 November 2007
- Profession:
- Instructor, LEO Background
Comments
I attended the two day VJ class at the CDP. Your class was very informative.
- Name:
- Eugene V. Rossiter (Ross)
- Email:
- rossitere@cdpemail.dhs.gov
- Date:
- 21 November 2007
- Profession:
- WMD INSTRUCTOR (CDPAnniston Alabama)
Comments
Mike: Great class. It always helps when the Instructor/Teacher
believes in their program.
- Name:
- Tara Serrano
- Email:
- Serrano0823@yahoo.com
- Date:
- 03 October 2007
- Profession:
- Reserve Police Officer/Counselor for incarcerated youth
Comments
I attended your class yesterday in Puyallup. GREAT class.
I really felt that I learned a lot and that this is a training that I will actually apply to my job as a counselor,
police officer, and my own personal life!!
- Name:
- Jeff Paynter
- Email:
- jpaynter@cityofllakewood.us
- Date:
- 03 October 2007
- Profession:
- Detective/DT Instructor
Comments
Sir,
I just wanted to drop you a note to say how much I enjoyed your class.
I attended your 1 day course in Puyallup WA on October 2nd 2007. I wish that the 2 day had been available.
Many of the concepts are parallel to those I have been teaching as part of our DT curriculum, and I hope to get
more LPD officers through your curriculum. I especially enjoyed the presentations on mushin/no mind, the 5 step hard style
and the 8 point traffic stop. I will be incorporating them into the way I do business.
I wish I had had your class before the encounter that resulted in my last citizen complaint.
Your 5 step hard style would have worked much better with the difficult person than what I said, (basically, if you don't like it,
hit the road jack). Thanks for the great training. I am also sending you an email for more information to submit to my command staff
about your curriculum and options for getting our officers through your program.
- Name:
- James Hymer
- Email:
- jhymer3@cox.net
- Date:
- 26 September 2007
- Profession:
- F and B Manager
Comments
Comments: Mike- I attended your class at Casino Az and really believe I can practice and apply your 5-step hard
style when dealing with with our staff and guests. I can say that have been using at least 3 steps
consistently in
my own style, but am always disappointed when I don't quite reach the success I want with some situations. Your
equation sounds more complete and I am anxious to put it in play to see stronger results from my staff, guests, and
superiors in the "CYA" follow-up. "Mushin" is now my new mantra.
Thank you,
J
- Name:
- D. PRESTON
- Email:
- prestond1401@comcast.net
- Date:
- 2 June 2007
- Profession:
- POLICE DETECTIVE
Comments
GREAT COURSE, THE INFORMATION WAS EASY TO UNDERSTAND AND APPLY.
- Name:
- Mark Henley
- Email:
- mhenley@topeka.org
- Date:
- 04 April 2007
- Profession:
- Law Enforcement
Comments
Mike - Just wanted to thank you again on the great recert at Sioux City. It's amazing I can continue to learn after this many years about new things and ways of doing the job. I don't know how we ever got anything done effectively in law enforcement before this course came along. Trial and error just doesn't cut it in this line of work. With all of the danger to officers out there today coming from all directions how can any agency or officer not want this tool. Keep up the good work and WOOSHA!
- Name:
- Tammy
- Email:
- tschneid@battle-creek.k12
- Date:
- 28 February 2007
- Profession:
- Special Education Teacher At Battle Creek Central
Comments
I really enjoyed the workshop/conference I attended the 19th of February.
I have been trying my best to use and practice what I learned in the session. There are still
days when students push my buttons and I make really bad decisions.
I have talked with my colleagues about the workshop and we would like our district to have
the workshop for all staff. I only have one question. Could you tell me what WOOSHA stands
for again? We only had the one day session.
Thank you again.
- Name:
- Richard Palmanteer
- Email:
- palmantr@charter.net
- Date:
- 24 February 2007
- Profession:
- Security Guard-Okanogan Bingo Casino
Comments
Mike, thanks for the training, even though we didn't get the added day of training I came away with another tool to use to assist with dealing with difficult people. I plan on buying the book and reading more about Verbal Judo. Your site has some good added information as well. Good luck to you.
- Name:
- Scherry Scarborough
- Email:
- sscarborough@frenship.us
- Date:
- 23 February 2007
- Profession:
- Campus Principal
Comments
I have studied your Verbal Judo tapes for law enforcement but would
really like to know more about your tactical communication training program for educators.
I have been able to utilize your program in my daily routine as a campus administrator and
would like to better train my staff.
Scherry Scarborough
Principal, Reese Education Center
- Name:
- Harry Crane
- Email:
- hcrane801@msn.com
- Date:
- 03 February 2007
- Profession:
- professional referee and umpire
Comments
I have just attended a baseball umpire training meeting where the guest speaker was versed very well on verbal judo. I am so impressed with the techniques, I would like to purchase the book. The guest speaker is a pro and college umpire by the name of Ray Leible from Midland Texas. Thanks for such a wonderful program on how to communicate effectively, especially during heated confrontations. Harry Crane West Jordan, UT
- Name:
- Sgt. Thomas Eckert
- Email:
- tleckert@co.hanover.va.us
- Date:
- 20 October 2006
- Profession:
- Correctional Officer
Comments
I attended the Verbal Judo class at the Rappahannock Regional Criminal Justice
Academy in October. This was and is a much needed class for all Law-enforcement. Not only will it work at work but it has worked for me at
home with my 4 yr old daughter. Instead of yelling I know talk, explain, and give her options. It has worked on numerous
occasions.
Thanks Mike and good luck to all who have taken this course.
- Name:
- David Delisle
- Email:
- ddelisle@clarkson.edu
- Date:
- 23 June 2006
- Profession:
- Director of Campus Safety and Security
Comments
I took away from this training course, more usable information
and skills than any training I have ever attended.
- Name:
- Trish Holcroft
- Email:
- trishh@townofbreckenridge.com
- Date:
- 23 June 2006
- Profession:
- Operations Supervisor, Parking & Transit
Comments
WOW! What an energetic and dynamic training class Mike
presented. It was content-rich, fast paced and taught me a lot of practical
real-world approaches to conflict management. We only had Mike for a
one-day training session and without question he left us wanting more! I
would highly recommend this class to anyone, but do yourself a favor and
keep Mike for 2 days!
- Name:
- Calvin D. Holt
- Email:
- cholt1@insight.rr.com
- Date:
- 07 June 2006
- Profession:
- Retired Police Sergeant and Private Security Professional
Comments
I have purchased a couple of Dr. Thompson's book "Verbal Judo"
and read it several times. I have also referred it to some of my officers
(when I was working as a healthcare proprietary security manager) who I felt
were a little weak in verbal intervention skills. Excellent information for
those needing assertive communication skills.
- Name:
- Ida
- Email:
- coppermo@optonline.net
- Date:
- 23 May 2006
- Profession:
- Police Officer
Comments
I enjoyed the verbal judo course with instructor Mike Manley. I
will be looking forward to trying some of the techniques in the field
dealing with people in different situations. Mike made the class
interesting and fun. Thank you to all the instructors and of course Dr
Thompson.
- Name:
- Paul Maiatico
- Email:
- Radarcty@hotmail.com
- Date:
- 19 May 2006
- Profession:
- Police Officer Fredericksburg Police Dept.
Comments
In 20 years of law enforcement this is by far the best class I
have ever taken. Finally a detailed lesson plan that applies to what cops
do. It was both refreshing and enjoyable to attend such a fine and exciting
class.
- Name:
- Erica
- Email:
- estierle@scottsdaleaz.gov
- Date:
- 3 May 2006
- Profession:
- Technology Coordinator/Web Services Group
Comments
Excellent course - tells it like it is and uses realistic
examples. The skills I learned can be applied both in my professional and
personal life. Mike was a great instructor, and I would recommend this
course to my colleagues without reservation.
- Name:
- K. Hudson
- Email:
- hudsons1@cox.net
- Date:
- 3 May 2006
- Profession:
- Library
Comments
This was one of the best trainings I've ever been to. Very
practical information and easy to follow script. Mike was a great teacher.
I have recommended it to others. I hope you come back to Scottsdale, Arizona!
- Name:
- K. Pete Pietrzyk
- Email:
- ken.pietrzyk@us.army.mil
- Date:
- 1 May 2006
- Profession:
- Evidence & Property Manager
Comments
Exceptional class on 28/29 April 2006 at Fort Bragg. I heard a
lot of positive comments about Mike's class and teaching techniques from
previous attendees and I'm VERY glad I finally got to attend. Although not a
sworn officer, I do deal with civilian and military customers and the
techniques taught by Mike will surely get a workout. I'm looking forward to
my first WOOSHA! Thanks and stay safe!
- Name:
- Carol Huckle
- Email:
- huckle@clarkson.edu
- Date:
- 4 April 2006
- Profession:
- Assistant to the Director of Campus Safety and Security
Comments
I was truly amazed at the course content and presentation. I
have a Criminal Justice degree from SUNY Canton and have been in Security
for 10 years. My husband, who is a Sergeant with 14 years of Law
Enforcement experience, was offered the training BUT did not attend. I feel
this course should be mandatory for all Police Officers and Security
Professionals.
- Name:
- Keith Gillan
- Email:
- kag@bestdamngear.com
- Date:
- 2 April 2006
- Profession:
- Customs and Border Protection
Comments
Mike,
Great class in Canton. Every LEO should have to take this course.
- Name:
- chris duciewicz
- Email:
- 4duciewicz@northnet.org
- Date:
- 2 April 2006
- Profession:
- deputy sheriff
Comments
Recently took the verbal judo training instructed by Mike Manley,
and one word comes to mind. WOOSHA!!! Outstanding class, very informative. I would highly recommend this course to all police/security
people. It really changed the way I deal with people and the way I react to
situations. Mike is one of the best, hands down. Many thanks Mike for
sharing your Knowledge.
Chris Duciewicz
Deputy Sheriff- St. Lawrence county N.Y.
- Name:
- Steven M. Young
- Email:
- nyoung01@twcny.rr.com
- Date:
- 2 April 2006
- Profession:
- Police Officer
Comments
I am currently employed by the Gouverneur Police Department, Gouverneur, NY 13642. I took this class at the St. Lawrence County Law
Enforcement Academy in Canton, NY. Mike did an excellent job. His
professionalism and dedication to verbal judo along with his extensive back
ground in law enforcement makes this class what it is. Mike makes this
class real and shows his fellow police officers the realness of how verbal
judo will help them do their jobs on a daily basis. This class is highly
recommended for all police officers. Verbal judo should be a mandatory
class in all Police Academies in the United States. Thanks again Mike for
the training.
Steven M. Young
Police Officer
Gouverneur Police Department
Gouverneur, NY 13642
- Name:
- Thomas E. Taillon
- Email:
- ttaillon@stlawu.edu
- Date:
- 1 April 2006
- Profession:
- Security Officer St. Lawrence University Canton NY
Comments
Mike, Your presentation in Canton NY March 06 was great!
Presentation was right on
I feel a fantastic new tool was given to me to aid in my service to St.
Lawrence University
Thanks
WOOSHA
Tom
- Name:
- Mike Lee
- Email:
- mlee@monrovia.laclen.org
- Date:
- 22 March 2006
- Profession:
- Law Enforcement - Lieutenant
Comments
I took the class in Newark NJ. My Department is so committed to
the Verbal Judo concept they sent me 3000 miles away to bring back the
training. Mike you did an excellent job and it will be a pleasure to
recommend you to the neighboring towns as the man to teach the message.
- Name:
- Sonia Yageel
- Email:
- yageelsn@aol.com
- Date:
- 12 March 2006
- Profession:
- Caseworker
Comments
I attended the verbal judo course at my place of employment with
Joel Francis, and it was excellent. You pick up tips not only for your job,
but for life in general. He is a good teacher.
- Name:
- Stuart Kirschner, Ph.D
- Email:
- skirschn@jjay.cuny.edu
- Date:
- 21 February 2006
- Profession:
- Professor of Psychology, John Jay College
Comments
Verbal Judo is both a compelling curriculum and wonderful
presentation. I wish to commend Detective James Shanahan, Chief Instructor
of the Police Academy of New York City who recently joined our adjunct
faculty. He is an exceptional teacher. On several occasions I have seen his
presentation for the Emergency Services and Hostage Negotiations Units here
at the college. It is magnificent. His use of the material can be
provocative, strong and very compelling. Yet, his use of humor, asides,
anecdotes and metaphors is exceptional. At times there wasn't a dry eye in the
room. In a world of "typical" boring In-Service police training, Shanahan
sensei is an original. I want to take this time to highly RECOMMEND the Verbal
Judo program and one of its most talented instructors, James Shanahan.
- Name:
- Keith Sensabaugh
- Email:
- ketihs@lrcr.com
- Date:
- 08 February 2006
- Profession:
- Environmental Health and Safety
Comments
Content is based upon sound fundamentals.
Methodology is creative and disciplined for maximum retention.
Instruction was clear, concise, consistent--excellent.
Overall, these principles could change someone's career if applied
correctly and diligently.
Woosha!
- Name:
- Butch Garber
- Email:
- butchg@lrcr.com
- Date:
- 06 February 2006
- Profession:
- Table Games Trainer
Comments
I did not know what to expect going into this class. I have been
in the Gaming industry for over 12 years and could have used this course
several years ago. The techniques and the class itself seem overwhelming at
first, but Mike did a great job at making everybody comfortable. I would
highly recommend this course to anyone in a profession dealing with people.
Thanks Mike.
- Name:
- Jerry Loeffler
- Email:
- jerryl@lrcr.com
- Date:
- 03 February 2006
- Profession:
- Security/ Safety Training Specialist
Comments
Recently my organization had Mike come to our property to teach
the Verbal Judo Instructor class. This class was impactful, to say the
least. It made all of us that are in the field of security and other areas open
our eyes even wider to see what we have been missing when communicating with
our contacts. I have worked in security and Law Enforcement for over 10
years and have never encountered a training of this magnitude. Thank you
Mike for your wisdom and expertise.
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